Hello. Yesterday my UDOO X86 was delivered, along with various accessories I had ordered back when I purchased it, including the M.2 WiFi card. While the WiFi card included the two antennas, there was no mounting screws anywhere to be found. Any idea where I can locate suitable screws? (I live in Italy.) Thank-you.
There should be M3 sized fixtures, consisting of a metal spacer, screw, nut and washer. I will ask the shipping team now for you, about how the fixtures were packed with your pre-order, and about getting replacements sent out as it looks like they have gone walkabouts.
Please open a ticket and make sure to include your order number, and someone from the customer care team will get the fixtures sent out to you. Open a ticket link: https://www.udoo.org/customer-care/open.php
@qubex Look in the bag that the UDOO and power supply boxes came shipped in if you still have it. I almost threw that packaging away before I spotted a tiny clear plastic bag with the hardware in it. It is haphazardly thrown in there and very difficult to see. @Laura Can I request an improved method of shipping the M.2 mounting hardware with the UDOO? Even simply taping the small plastic bag to the UDOO's box would probably go a long way.
Neither did I. I'm not sure you had to order any. That is... unless the packing process is so messed up that M.2 screw kits are being put into shipments they are not supposed to be. I received two UDOO x86 boards though and both had the screws.
