UDOO hangs

Discussion in 'Troubleshooting' started by casperleenheer, Aug 3, 2015.

  1. casperleenheer

    casperleenheer New Member

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    I have two Udoo's. I'm using the first Udoo for Openhab and it's solid as a rock. The second Udoo I am using for OpenMediaVault. The second Udoo hangs now and then. When it hangs there is no response what so ever. A reboot is needed. First I though it was OMV, so I decided to switch the Micro Cards. The result now is thst OMV is stable and Openhab hangs within hours. When the Udoo hangs the cool sink is also very hot. It looks that my second Udoo is having a hardware issue. How can I request a RMA?
     
  2. Andrea Rovai

    Andrea Rovai Well-Known Member

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    Hi there casperleenheer,
    may you try UDOObuntu on the not-working UDOO to verify that is a hardware problem?
    In case the problem remains, you should contact our Customer Care:
    http://www.udoo.org/customer-care/
    Sorry for the inconvenience ;(
     

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